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Damage, Theft, or Loss Waiver:
Q: What will happen if my original media (e.g. tapes, discs, memory cards, slides, photos, etc) is lost, stolen, or damaged during handling by you?
A: Rest assured that great care will be given to your media containing precious memories. However be aware that by giving your media for processing to me, you are aware that sometimes damage does happen. Damage seldom happens, but if it does, you will be reimbursed with one blank media of equivalent value to the one that was damaged. I understand that the memories on your media are priceless, but problems do happen (e.g. usually a tape is old or wound too tight). I will not be held responsible for any loss, theft, or damages.
Q: What are your prices?
A: See the pricing page.
Q: How much does it cost to produce a corporate video?
A: Contact me to discuss. See the pricing page for some ideas.
Q: Do you shoot videos?
A: Yes I do. My specialities are product demos and training videos. I will work with your sales, marketing, and business development management team to deliver a superior video product. Contact me to discuss.
Q: Do you handle HD?
A: Contact me to discuss.
Q: Can I transfer commercial (e.g. Hollywood) movies, TV shows, or music CDs?
A: No. That is copyright infringement.
Q: Can I use copyrighted (popular) music in the video you create for me?
A: No. It is copyrighted material. I have a modest library of stock music to choose from.
Q: What format tapes do you handle?
A: VHS, VHS-C, Mini-DV, Analogue Hi-8.
Q: Do you convert reel-to-reel (e.g. Super-8) film to DVD?
A: No. Not currently.
Q: Do you handle tapes from other regions (PAL, SECAM, etc)?
A: No. Not currently. Only NTSC is handled.
Q: Do you handle DVDs from other regions (PAL, SECAM, etc)?
A: Yes. As of April 2009, I handle PAL and NTSC DVDs. DVDs can be transfered to/from either format. Sorry, SECAM is not currenly handled.
Q: Do you convert DVDs from other regions (PAL, SECAM, etc) to tape?
A: Only to NTSC tape. I do not output to PAL / SECAM tape format. Q: What is the difference between NTSC, PAL, and SECAM?
A: Please follow these links for NTSC, PAL, and SECAM. Q: What film types can you scan?
A: 35mm strip, 35mm slide, 120 format film.
Q: Are you hiring?
A: No. Red Dragonfly is a sole proprietorship.
Q: Are you interested in business partnerships?
A: Yes, I am interested in business partnerships, but due to the nature of my full-time job I cannot entertain all offers at this time. Please contact me to discuss your partnership idea.
Q: When did Red Dragonfly start?
A: I started the business in September 2000 in Halifax, Nova Scotia. It was relaunched in Moncton, New Brunswick in March 2007. I have over 10 years experience in video editing and DVD authoring.
Q: What other services do you offer?
A: If you are in need of media services not listed on my site, I may be able to help you since I am very knowledgeable. If I currently don't provide the service you are looking for, I can usually direct you to someone who does. Contact me to discuss.
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